# Algorithma

> Algorithma AB is a Swedish AI services company that designs, builds, and operates agentic AI systems — autonomous digital colleagues that handle end-to-end business functions for enterprises.

Algorithma was founded in 2022 and is headquartered in Stockholm (Kungsbron 21) and Gothenburg (Packhusgatan 6), Sweden. The company helps enterprises scale operations by deploying AI agents that integrate with existing workflows and systems. Enkl.ai is a wholly owned subsidiary offering packaged AI agent products.

Algorithma's approach uses the Gladiator Methodology — a fast, collaborative delivery framework for developing, testing, and deploying AI agents into production in weeks. All solutions are built on Swedish/EU cloud infrastructure with GDPR compliance and data residency guarantees.

## AI Agents

- [Customer Service Agent](https://algorithma.ai/meet-our-agents): Handles customer inquiries autonomously across email, chat, and voice with context-aware responses and seamless escalation to human agents
- [Customer Service Insights](https://algorithma.ai/meet-our-agents): Transforms customer interactions into actionable analytics with sentiment analysis, trend detection, and automated reporting
- [Customer Service Coach](https://algorithma.ai/meet-our-agents): AI-driven coaching for human support teams with performance monitoring, skill gap identification, and personalized training
- [Financial Data Clerk](https://algorithma.ai/meet-our-agents): Automates financial data processing, invoice matching, reconciliation, and reporting with high-accuracy extraction
- [Compliance Administrator](https://algorithma.ai/meet-our-agents): Automated regulatory compliance monitoring, policy enforcement, documentation management, and risk assessment
- [Lead Generator](https://algorithma.ai/meet-our-agents): Identifies, qualifies, and engages potential customers with automated outreach, lead scoring, and CRM integration

## Case Studies

- [Byggmax](https://algorithma.ai/projects/byggmax): Scandinavian home improvement retailer — 80%+ reduction in human-managed tickets across mail, chat, and phone using AI agents
- [CDON](https://algorithma.ai/projects/cdon): Nordic e-commerce marketplace — 35% of customer inquiries solved with AI, 2000+ resolved weekly
- [Movestic](https://algorithma.ai/projects/movestic): Swedish pension and insurance company — modernized case handling with AI on European infrastructure
- [Jeppesen](https://algorithma.ai/projects/jeppesen): Boeing subsidiary in aviation — improved implementation efficiency for crew and fleet optimization
- [Bohlins Maskiner](https://algorithma.ai/projects/bohlins-maskiner): Industrial equipment supplier — AI-powered product advisor simplifying complex product selection

## Company

- [About](https://algorithma.ai/about): Company background, mission, FAQ, and approach to AI implementation
- [Team](https://algorithma.ai/team): Leadership and team profiles — CEO Jens Eriksvik, Chairman Peter Wahlgren
- [Platform](https://algorithma.ai/platform): Technical platform overview and capabilities
- [Careers](https://algorithma.ai/careers): Open positions at Algorithma
- [Contact](https://algorithma.ai/contact): Get in touch — allie@algorithma.ai

## Optional

- [Articles](https://algorithma.ai/articles): Insights and thought leadership on agentic AI, digital colleagues, and enterprise AI transformation
- [Events](https://algorithma.ai/events): Upcoming events and meetups
- [Terms of Service](https://algorithma.ai/terms): Legal terms